Privacy Policy
Urban Animal Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you visit and use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
• What Data Do We Collect?
Urban Animal collects the following data:
Personal identification information of the client & pet (Name, email address, phone number, home &
billing address, etc)
How Do We Collect Your Data?
You directly provide Urban Animal with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Urban Animal may also receive your data indirectly from the following sources:
Razorpay: https://razorpay.com/privacy/
How Will We Use Your Data?
Urban Animal collects your data so that we can:
1. Process your order, manage your account.
2. Email you with special offers on other products and services we think you might like. Basic information for member areas. This data could be visible to other members.
3. If you agree, Urban Animal may share your data with our partner companies so that they may offer you their products and services.
4. When Urban Animal processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
What happens to my pet’s data?
Urban Animal shares no information without permission. Urban Animal does have a policy of scientific
openness, which means anonymized, aggregated data where personally identifiable information has
been scrubbed can be shared from time to time with research partners in an effort to end various
heritable diseases or better understand canine genetics. If you do not want to participate in that
research, you can opt out by email us on {fill in}
How Do We Store Your Data?
Urban Animal securely stores your data at {fill in}. We use an SSL certificate to make the transfer
of data secure. The servers for our website {fill in domain} are located in {fill in location}.
We also work with the partner Razorpay for handling payments in the shop, and you find more
information here: https://razorpay.com/privacy/
Urban Animal will keep your data for the time needed to conclude the service that we provide.
Once this period has expired, we will upon request delete your data by clearing our databases.
We can on request ask our partners to delete their data as well.
Marketing
Urban Animal would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Urban Animal from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please
Call us at: +91 8050326611
Or write to us: support@urbananimal.co.in
What Are Your Data Protection Rights?
Urban Animal would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Urban Animal for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Urban Animal correct any information you believe is inaccurate. You also have the right to request Urban Animal to complete information you believe is incomplete.
The right to erasure – You have the right to request that Urban Animal erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Urban Animal restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Urban Animal processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Urban Animal transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +91 8050326611
Or write to us: support@urbananimal.co.in
What Are Cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org
How Do We Use Cookies?
Urban Animal uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Urban Animal uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
Advertising – Urban Animal uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Urban Animal sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How To Manage Cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy Policies Of Other Websites
Urban Animal may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes To Our Privacy Policy
Urban Animal keeps its privacy policy under regular review and places any updates on this web page.
How To Contact Us
If you have any questions about Urban Animal’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.
