You know your dogs
best. We just want to
help you go that extra
mile for their care
You know your dogs
best. We just want to
help you go that extra
mile for their care.
Get in touch with us
*please allow us one working day to respond to your queries
Address: A-1 405, Whitehouse Apartments, 1st Main, 15th Cross, R.T. Nagar, Bangalore - 560032
FAQs
We test for over 130 genetic health risks and 20 physical traits. You can find a list here. for reference.
Urban Animal aims to detect the presence of genetic anomalies in your pet’s DNA. There is a possibility that our test will discover that your pet is at risk of developing an incurable disease. Unfortunately, we cannot help cure them but the early detection can help your pet avoid misdiagnoses or unnecessary, stressful invasive testing later. We recommend working with your vet to come up with a treatment plan to minimise the symptoms and help them lead a life of comfort.
Yes. You will be able to get help interpreting your results from Urban Animal’s team of vets and genetics experts. We offer one complimentary consultation with our experts. We also provide assistance in case of operational difficulties – please visit our contact page to get access to all modes to communicate with our team.
Yes! If you are a vet interested in learning more about Us, please email us at support@urbananimal.co.in or call us at +918050326611.
We would love to hear from you! Please email us at support@urbananimal.co.in
Please email us at support@urbananimal.co.in with your request
Urban Animal offers complimentary genetic counseling and support for veterinarians and owners alike. Ask us anything before, during, and after results are available. Please email us at support@urbananimal.co.in or call +91 8050326611
Yes, we we offer our services pan-India with a DIY swab test. You can prepare the swab sample of your dog in the comfort of your home without having to go to a lab or hospital. Once done, follow the instructions in the test provided to arrange a pick up and our delivery partners will collect it from your doorstep for our lab to process your sample.
Urban Animal is committed to helping vets by helping them screen potential genetic conditions early and providing them and the pet a better shot at combatting the symptoms via more personalised care management. Our team is equipped to answer technical queries about various diseases so as to enable vets to provide the best possible care to pets. To work with us, please email us at support@urbananimal.co.in
FAQs
Your dog’s results will be delivered via email in the form of a printable / downloadable / shareable PDF.
Our services are currently focused on India. For international shipments, please contact +918050326611.
If our lab technicians discover that there is not enough DNA on the swab, we’ll send you a replacement swab at no additional cost.
The test remains safe for months once the DNA collection tube is shut. Once the collection tube is shut, your pet’s sample remains safe for months as the liquid inside stabilises the saliva.
Yes. You will be able to get help interpreting your results from Urban Animal’s team of vets and genetics experts. We offer one complimentary consultation with our experts. Please visit our contact page to get access to all modes to communicate with our team.
